Lesson 1
Highlight Specific Actions
Welcome to the Course

Welcome to this course on celebrating and recognizing wins during 1-1 meetings. Throughout this unit, you will learn how to highlight specific actions, express genuine appreciation, and connect achievements to broader impacts. Once you master these techniques, you will be able to personalize your recognition methods for each member of the team. By the end of this course, you will proficiently celebrate your team’s wins and drive continued success.

Use Concrete Examples

To celebrate wins effectively, start by using concrete examples. Highlighting specific actions shows that you pay attention to detail and provides clear feedback. For instance, instead of saying, "Great job on the project," be specific: "I really appreciated how you streamlined the deployment process by automating the build pipeline, which saved us a lot of time."

Providing specific feedback on the team member's contribution makes the recognition more meaningful and actionable.

Identify Unique Employee Skills

Recognizing unique skills can significantly boost morale and reinforce positive behavior. Pay attention to the individual talents that make your team members stand out. For example, "Your knack for problem-solving was evident when you identified the root cause of the API slowdown, which helped us meet our release deadline."

Describe Challenges They Overcame

Acknowledging the challenges your team members have overcome can make your recognition more meaningful. It shows you understand the effort they put into their work and the hurdles they faced.

David: "I know the tight deadline for the client presentation was tough, but your detailed analysis and clear communication made all the difference."

Sarah: "Thank you! It was challenging, but I'm glad it helped the team meet our deadline and impress the client."

These strategies will help you effectively highlight specific actions and make your team feel seen and appreciated. Get ready for the upcoming role-play sessions where you will practice these techniques!

Enjoy this lesson? Now it's time to practice with Cosmo!
Practice is how you turn knowledge into actual skills.