In this unit, you will learn the importance of checking in on your team members' personal well-being. By understanding their state of mind and providing support, you can build a more empathetic and supportive work environment.

After significant project deadlines, it's crucial to touch base with your team members. This helps you gauge how they are coping with the workload and also acknowledges their efforts.

Example Question: "How are you feeling after the project launch last week?"

When you notice changes in a team member's behavior, it's important to address it sensitively. Often, these changes can be indicators of underlying issues, and proactive engagement can make a significant difference.

Example Question: "I've noticed you've been quieter in meetings lately. Is everything going okay?"

Personal events, whether joyous or challenging, can significantly impact a person’s work life. Showing that you care about their personal well-being beyond their professional role strengthens trust and connection.

Example Question: "I heard about your recent move. How is everything settling in at the new place?"

Let's dive into a hypothetical conversation between two colleagues. Observe how they navigate the delicate topic of personal well-being.

• Jake: Hey Chris, I noticed you’ve been a bit quieter than usual in meetings. Is everything alright?
• Chris: I’ve just been feeling a bit overwhelmed lately. There's a lot on my plate.
• Jake: I'm really sorry to hear that. Is there something specific that's been particularly challenging?
• Chris: Yeah, the recent project deadline was tough, and it feels like I haven’t had any downtime since.
• Jake: That sounds really stressful. Would it help if we looked at your current workload to see if there's anything we can adjust?

In this conversation, notice how Jake sensitively addresses the change in Chris's behavior and offers to help, which could make Chris feel supported and understood.

By mastering when to check in on personal well-being, you'll foster a supportive and empathetic environment. Up next, you’ll practice these skills through engaging role-play sessions.