This course delves into mastering the art of listening and empathetic communication, drawing from "How to Win Friends & Influence People" by Dale Carnegie. It focuses on active listening, avoiding arguments, and fostering a non-confrontational dialogue.
Active Listening in Work Meetings
Reflective Listening Techniques
Active Listening Mastery in Meetings
Empathetic Communication in Practice
Empathy in Team Communication
Validating Feelings in Conversations
Constructive Debate for Project Methodology
Conflict Resolution in Team Meetings
Resolving Workplace Disputes Concisely
Handling Performance Review Feedback
Constructive Code Feedback Mastery
Giving Effective and Constructive Feedback