This course equips participants with practical tools and techniques to facilitate effective dialogue. It builds on the previous courses to develop advanced skills for ensuring clear, mutual understanding, and problem-solving.
Effective Dialogue Techniques in Practice
Active Listening and Powerful Questions
Summarizing for Project Success
De-escalate Workplace Conflicts
Finding Mutual Ground in Conflicts
Practice Finding Mutual Ground
Setting Clear Team Expectations
Creating Actionable Project Plans
Ensuring Team Accountability and Follow-Through
Balanced Communication for Effective Collaboration
Teach Advocacy and Inquiry Techniques
Balancing Advocacy and Inquiry